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|Bahamas Ferries Hit With Fraud: Eleuthera Resident Suspected|
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|Posted by:||Aug 17th 2010, 07:45:04 pm|
|Fig Tree News Team||Bahamas Ferries hit with hundreds of fraudulent credit card transactions
Friday, August 13, 2010
By CHESTER ROBARDS
BAHAMAS Ferries has been hit with at least 500 fraudulent credit card transactions in almost one year, the companies customer service manager told Tribune Business yesterday.
Joy Russell said the company has had to change its credit card processing procedures and also how those who purchase tickets for Bahamas Ferries on the Internet collect those tickets.
According to Ms Russell, while the police are investigating the matter, Bahamas Ferries is keeping a vigilant eye on its ticket sales that involve an online payment.
She intimated that many of the fraudulent purchases have come from someone living in Eleuthera, and that the person is a Bahamian citizen.
"In my opinion it's a Bahamian, and I believe it's someone who lives in Eleuthera because the transaction are going or coming from Eleuthera," she said.
Ms Russell said her company processes a considerable number of online bookings and due to the fraudulent activity have had to insist now that the card holder be the person to collect the tickets. They also have to present identification and sign before taking receipt of the tickets.
Despite these efforts, Ms Russell said at the end of July a fraudulent purchase was made.
"Basically credit card charges are being done and we get the charge back from the original card holder who say they haven't done any business with Bahamas Ferries." she said.
"We are actually still working on a lot of it and have made contact with the police.
"Back in June, when we had a very large amount of ticket purchases, we made an attempt to contact the police in Harbour Island but they were closed."
According to her, they have attempted to corner the possible fraudster after a large ticket purchase was made. However, the tickets were never collected.
Ms Russell said in those cases Bahamas Ferries lose a lot of revenue.
She said in other instances "we haven't been able to figure out how he has been collecting the tickets without us knowing".
Police said on Wednesday that credit card scams and fraudulent cheque schemes are just some of the methods employed by fraudsters who stole more than $2million in some 180 crimes reported to the Business and Technology Crimes section of the Central Detective Unit in the first six months of the year.
Assistant Superintendent Michael Moxey, who is in charge of the department, said $2,063,705.21 was misappropriated between January and June, 58 per cent of which was stolen, and 42 per cent obtained by fraud.
Ms Russell said she has made it a personal resolution to see the person who has committed these crimes against Bahamas Ferries brought to justice.
"This individual we have been trying to track down even purchased tickets for crabfest," she said.
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