Posted by VDC on December 26, 2001 at 07:57:42:
In Reply to: Re: dive posted by scott on December 20, 2001 at 15:14:00:
: vdc, it is not my problem to keep your records in order. scott is my middle name and not my first, which is non of your business. as for problems, i dont feel what i experienced is out of the norm for you. it felt quite normal as a matter of fact. dont fill me with that safety bs because there was nothing wrong with the seas buti figured you were short staffed as to why you bumped our first trip.
Dear ... Scott
Our priorities are to make sure our clients have a fun, enjoyable and safe dive. We are here to address these issues, and would need more than just a few bitter comments from you to get the full picture. If you are truly so disgruntled we always try to rectify this in any way we can and in order for us to do this we would need at least your name or date of diving. You can contact us direct via our webpage: www.valentinesdive.com
w
: more important is the fact that we were unhappy and you dont believe that you can make someone unhappy. organize your records better and your dive operation. we will look for another dive group in the mean time.
:
: : :Dear Scott
: : We are very concerned about your comments regarding Valentine's Dive Center, and take any complaint with the utmost of seriousness. You mentioned you were diving with us, however, all our divers complete the required paperwork and we have no record of your name. If you did go diving with VDC please be kind enough to furnish us with your full name and dates of dives. It seems odd that we hear your grievances on Briland.com message board: if guests would like to express their views especially regarding the dives they usually have the courtesy to do so on the day in question.
: : Please remember that weather conditions determine our dive sites, placing safety as one of our priorities when choosing them.
: : Yours sincerely
: : Valentine's Dive Center